I've been a user of Rackspace E-mail. It's one of the last services I still have with Rackspace and it's been a good platform for my company. I can't tell you the last time I had an issue. Looks like this is on the road to making Rackspace irrelevant on yet another level.
Racker here responsible for our mail services. Thanks for the positive feedback and for being a customer. Curious why you say this would make our offering irrelevant?
Hi Racker: I dont think this statement is necessarily specific to the mail offering. It's more about the pace of innovation or lack thereof @ Rackspace these days. There just seems to be a better fit for everything Rackspace used to do well somewhere else. :(
I want support and someone I can call, but I can honestly say that the support that I receive at AWS is more comprehensive and detailed that the typical response I got from Rackspace, which is really disappointing. Once I discovered that, I couldnt justify the 2x+ premium that I had been paying.
I also wish some of the more interesting things you have like Airbrake, Mailgun, Exceptional got more love. Instead, the focus seems to be on the non-differentiated stuff and all the "enterprise" stuff that matters less and less everyday.
