Honestly, I found Horvath's account to be fairly implausible from the first time I read it. The kinds of things she alleged don't happen in a vacuum: if what she was saying was true, there should have been a lot of other instances of that sort of harassment, or at least indicators that something like that could happen. Horvath described some very extreme behaviors that just don't appear out of the blue.

The anonymous account just makes the whole store make a lot more sense.