IT isn't unpopular when done right. IT exists to help people get shit done, and they need to explain clearly when they can't why they can't. And can't better have a business reason (higher priorities, funding channeled elsewhere, etc.).
The problem with legal is that the safe position is always "no". So, finding legal who understands that businesses sometimes have to take a risk, and we need to know if this is "illegal" as opposed to "inadvisable, because it's going to cost money" as opposed to "inadvisable, because it might cost money but might be worth the payoff" is not easy.
HR is simply useless. It's only useful tasks are all effectively part of "legal". It can't make useful decisions on hiring and actually gets in the way. Any employee with a genuine grievance knows that HR is the companies rep, not yours. Oh, and they generally have access to a whole bunch of things that stir up hideous amounts of politics (salaries, reviews, promotions, etc.) So, what's left that's useful? Nothing.
The problem with legal is that the safe position is always "no". So, finding legal who understands that businesses sometimes have to take a risk, and we need to know if this is "illegal" as opposed to "inadvisable, because it's going to cost money" as opposed to "inadvisable, because it might cost money but might be worth the payoff" is not easy.
HR is simply useless. It's only useful tasks are all effectively part of "legal". It can't make useful decisions on hiring and actually gets in the way. Any employee with a genuine grievance knows that HR is the companies rep, not yours. Oh, and they generally have access to a whole bunch of things that stir up hideous amounts of politics (salaries, reviews, promotions, etc.) So, what's left that's useful? Nothing.