"Moral Mazes" seems to have become a cultural signifier, meant to evoke a whole series of positions and beliefs about the trustworthiness of large organizations. When someone drops "moral mazes" in a conversation, I read that as a shorthand; a more intellectually credible way of saying "the whole system is out of order!"
Generally: I think that when the core promise of your business is that you'll do everything you can to resist incursions on user privacy, then yes, it should be pretty common for those promises to be scrutinized.
> "Moral Mazes" seems to have become a cultural signifier
I'm sure it's that too, but I've currently got it checked out as an interlibrary loan serving as my bedtime reading, and I'm finding it really insightful. But perhaps this is because I'm starting from a point of bewilderment as to what motivates most people to act as they do.
> a more intellectually credible way of saying "the whole system is out of order!"
But the miracle is that rather than being out of order, the system mostly works, and tends to keep working. What I like about the book is that it strives to explain the situation from the inside as a mostly coherent belief system, rather than critiquing it from outside as untenable.
Generally: I think that when the core promise of your business is that you'll do everything you can to resist incursions on user privacy, then yes, it should be pretty common for those promises to be scrutinized.