Interesting article, sounds like a horrendous place to work by all accounts.
The technique of using temp agencies for the bulk of a workforce is very common in the States from what I understand, ensuring employees have few rights. Hopefully it doesn't become prevalent here in the UK.
Sadly it's already common in the UK, and not just for big firms with seasonal variations - local councils (for example) are looking for an out-sourced employee 'bank' that can be easily adjusted with fewer headaches. Recent changes in employment law for temporary workers may help, but may also lead to more cynical manipulation (e.g. replace all temporary staff before they become eligible for higher status...).
The technique of using temp agencies for the bulk of a workforce is very common in the States from what I understand, ensuring employees have few rights. Hopefully it doesn't become prevalent here in the UK.