Hmmm, that might explain why Pebble (the smart watch) support had this super passive aggressive sounding "if you keep emailing us about the same issue, we'll put your case to the bottom of the list" instructions.
Not the message you really want to be sending your already disgruntled customers - "Do I mail them and check to see if they even got my email which hasn't had any response in two weeks, or will that just put me _another_ two weeks further down their already abysmally slow response queue?".
Not the message you really want to be sending your already disgruntled customers - "Do I mail them and check to see if they even got my email which hasn't had any response in two weeks, or will that just put me _another_ two weeks further down their already abysmally slow response queue?".