Also doctors: Patients want schedules to run on-time but come in with a laundry list of concerns and will expect to be carefully listened to for 30 minutes during their 20 minute appointment. Medical systems insist on a 20 minute appointment even for complex cases or instances where translators are needed. Patients are non-compliant with discharge instructions and then get re-admitted which penalizes the MDs who discharged yet insurance pushes hospitals to discharge ASAP. I could go on and on...