I had an annoying few weeks where, after years of working properly, Google assistant started misinterpreting "navigate home" as "navigate to the nearest Home Depot™".
QA is the spouses of engineers. Management is a revolving door of the "smartest people" who are thinking about what to eat or their next job. Voices of reason get lost in the noise.
I suspect most engineers at most companies, working behind the scenes to see the sausage being made, grow reservations about recommending it afterwards.
not really limited to their AI products; Android just sometimes randomly decides that pressing play on BT receiver in my car should totally start playing the song directly from my phone instead of the BT it connected to