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This is just the reality of scaling. Largely but not necessarily automation. Think of customer service now compared to early 2000s. Thats not really a story of automation. Instead, it's a story of 1) outsourcing 2) a bit of legitimate self service options (automation) and 3) abandonment - they simply stopped supporting at a good level. Quality is much worse but throughput is much higher - a necessary evil to scale.

AI actually has some ability to improve things. At least when I think about manufacturing and farming. When you produced at such a massive scale you could never individually inspect every potato, widget, or target every weed etc. You could produce WAAAY more but more bad products went out the door. But now you can inspect every individual thing. May not extend to every industry though.



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