Yeah I guess so! Maybe a transition between 1 and 2 and I probably am counted as a B2B user by them so maybe it isn’t clear to me yet how shitty they are (becoming). They even have a different account tier for business users.
For everyone's context, I think this is about the process of enshittification:
1. Prioritize customers (product feels great)
2. Prioritize B2B (sellers in this case — customer experience starts to suffer)
3. Prioritize shareholders (customer experience is terrible, now sellers' experience starts to suffer too, product eventually dies — though it takes a while)
Thanks for sharing. Someone in Indian tech news should cover this and warn people of over reliance on Amazon. In my city there’s a local market which is trying to compete by using Google ads and undercutting Amazon’s pricing for electronics items. It has impressed me. I wouldn’t have found out or actually used it though if it hadn’t been for my senior who’s older and still checks the prices at multiple places before buying.
