Is this not missing that lots of places still do their deliveries themselves?
For e.g. in my city I can order Pizza from Dominoes or Pizza Hut. Both are located on the same road. Dominoes uses it's own staff, Pizza Hut uses Deliveroo. I've tried both but Dominoes will delivery reliably in 25-35 minutes, and Pizza Hut took over an hour and a half. Guess which one I use still!
For e.g. in my city I can order Pizza from Dominoes or Pizza Hut. Both are located on the same road. Dominoes uses it's own staff, Pizza Hut uses Deliveroo. I've tried both but Dominoes will delivery reliably in 25-35 minutes, and Pizza Hut took over an hour and a half. Guess which one I use still!