Figma has been for a while now designed and built for its investors rather than users. The biggest crime is Figma itself (Figma “design”) which is being redesigned over time to not improve but make it even worse with design decisions that are antithesis of good UIUX practice. And new generations of designers who haven’t seen much else, now take Figma’s design decisions as norm and use that in their work.
Nobody asked for figjam and slides, those are created to build growth for investors. Effort spent on those products should have been spent on fixing Figma “design” product.
They employ hundreds in customer support. Figma forums is a customer defusal machine giving a sense of attention with “thank you for the feedback” and nothing ever gets fixed.
What can you expect from a product that was a result of arbitrary choice by a guy who needed a use case for their real-time JS communication library.
Nobody asked for figjam and slides, those are created to build growth for investors. Effort spent on those products should have been spent on fixing Figma “design” product.
They employ hundreds in customer support. Figma forums is a customer defusal machine giving a sense of attention with “thank you for the feedback” and nothing ever gets fixed.
What can you expect from a product that was a result of arbitrary choice by a guy who needed a use case for their real-time JS communication library.