Right? They advertise as an "Open-Source", MIT and self-host. But then they make it difficult (you need to figure out how to install this thing, lol). That would be understandable if this was done pro-bono (the paid service didn't exist). But they have a team and a paid service behind me.

It's not the model that bothers me (if you want to mix OS with SaaS/Paid, then it's all good) but the false and dark-pattern advertising.