It really is, I remember when my wife hated Wal-Mart for doing the same things she doesn't like Amazon doing. But apparently she now feels that Wal-Mart is the lesser of two evils so she doesn't mind shopping there.

In my mind Wal-Mart is actually the evil one, I watched them destroy entire towns in the 80s. Everyone ended up working there, full time if they were lucky, and they gave all their money back every week because there was nowhere else in town left to spend it.

Buy the time Amazon came around the destruction was over. What Amazon did was raise the bar on customer service so high that everybody else had to follow. That is a net positive I believe.

It hardly matters if what your wife wants to do was correct. The point is, she's trying to pay money (and is in fact spending the money) to try to cut Amazon out. And she's not getting what she's paying for.

Amazon is the biggest eCommerce retailer, so trying to prevent a monopoly is a moral reason.

Amazon also has a lot of famous worker safety/treatment issues for their delivery drivers and warehouse workers. I doubt they are unique in the fulfillment space, but they are extremely well publicized. Walmart has issues as well, but their publicized issues were in stores. Walmart online avoids the worst publicized worker treatment issues.