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Customers are already video recorded in a real life shop, which not only provides analytical data but also contains their personal information (face, credit card, what they purchased, etc.). Is anonymously tracking which buttons were clicked on a site more creepy?


>Is anonymously tracking which buttons were clicked on a site more creepy?

It's not anonymous and it's not just buttons. Furthermore it comes down to consent. I can see the cameras in the shop. I have no idea without doing network traffic analysis what kind of surveillance is happening on a website.


I wonder how they would feel if there was multiple hand-held cameras on them all the time...


Well, that's technically legal in most places if it's in a public space.


No, but also recording customers is totally creepy, if you store that for later.


Some shops do apply machine learning on recorded videos of customers to find out more info about how they navigate the store. As far as I remember, even electronic advertising panels have cameras and track how long people are looking at the ad and store the age/race of the person.




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