Yes absolutely, the concept you are missing is "culture" - the majority of knowledge a "citizen" or "consumer" is taught is either picked up through cultural context (parents, TV, books, online articles), or through a common cultural ritual (often school, maybe some game).
You won't even know what to search for if you don't know its something you can do - heck, given certain cultural contexts, you won't even know you can search for "what to do when" X happens.
And that goes back to the earlier point - unless your problem is something low-hanging on WikiHow, commercial/legal construct is such that you probably won't find the answer to your problem, and end up having to "hire an expert", assuming you have the money to do so. So, anti-patterns, yes, absolutely.
You won't even know what to search for if you don't know its something you can do - heck, given certain cultural contexts, you won't even know you can search for "what to do when" X happens.
And that goes back to the earlier point - unless your problem is something low-hanging on WikiHow, commercial/legal construct is such that you probably won't find the answer to your problem, and end up having to "hire an expert", assuming you have the money to do so. So, anti-patterns, yes, absolutely.