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Thanks for linking to my little comic strip. I've never been to this site before but I'm really impressed with the intelligent discussion going on here, I'll definitely be back.

The main point I set out to make is it's not just about driving traffic to sell ads but something more near and dear to my heart, user experience. If you put pageviews above building loyalty among your base what you're doing is selling out long term reader loyalty for short term gain. The New York times is a great example of a site that has chosen to adopt the web as its own medium and because of that its paywall is actually working. (or at least the paper as a whole is profitable, maybe someone can provide me with more details about the paywall's profitability). The NYTimes has built a unique and recognizable brand built on quality.

All the tactics I outlined in the comic point to one thing: They care more about page views than the actual human reading the site. It's true most people will not pay for news because it's a commodity but I think there is a large number of people who would pay for news, myself included.

This is true in any industry. Look at Starbucks, look at Apple. They are selling product for 4 times more than their competitors yet people buy them. Why? It's all about the user's experience, they are buying more than just something that works.

In they end your customers will treat you the way you treat them. If you're going for cheap traffic it means you care more about churning out content than building brand loyalty and you will always be chasing short term traffic instead of a long term community that be loyal to your paper. These guys are hurting online because they have failed to build long term loyalty which their print counterparts have (or had).

-Brad Colbow



Welcome to HN. I hope you'll like it here.

By the way, you don't need to sign your posts. Your username appears above it anyway.




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