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Exactly, honest mistakes can, and do, happen. The cause should be investigated and if minor, logged on a register; if serious, it must be reported to the regulator.


The initial email was pretty bad, I immediately deleted it and contacted them, but it included:

- Full name

- Date of Birth

- Some kind of National ID number

- Bank account details

- Address

If I was of a lesser moral character I'm sure I could have been very naughty with that information.




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