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Back in March I started getting Instacart support emails for "Jocelyn Joans" concerning Redwood City Safeway (not nearby). Instacart.com produced an error when I tried to log in or reset my password. Since my email is unique for Instacart, I hadn't used Instacart in 5 years, and I did not have any Instacart correspondence in my email, there's very likely only one way someone could have accessed my account.

I sent an email to legal@ demanding my account be removed and to follow up that it had been done. The support emails stopped but I never heard from Instacart.

Edit: added “very likely;” clarity.



> I sent an email to legal@ demanding my account be removed and to follow up that it had been done. The support emails stopped but I never heard from Instacart after that.

I must've send close to 50 of these emails to different companies / services I've used in the past. My request was always the same; a dump of my data, removal of my account and confirmation that my account was removed. To nobody's surprise, I never received a response to any of these requests.


It might be a little easier now, tell them you're a EU resident... and they have to by GDPR....


I don't reside in the EU, but I'm a EU citizen. I've quoted GDPR in those emails, but they don't seem to care. My best guess is that they don't even check the email accounts.


Next time, use the topic "Looking for your DPO for a GDPR concern"... trust me, someone will read that....




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