Some passengers use the ride as a confessional or just to vent. I feel it would be wrong to share too much about what they say. It seems like an unwritten rule. I don't have a front/rear view dash cam like a lot of drivers advise because I appreciate these conversations and don't want to inhibit them.

Of course you would get their permission to record them!

But he wouldn't get Uber's permission. It's against their terms of service to record passengers.

It’s not. They’re even mailing out stickers to warn passengers they’re being recorded in Toronto.

https://help.uber.com/driving-and-delivering/article/can-i-u...

I doubt if they'd speak with much candor.

At a minimum I would follow his Twitter account if he's sharing stories.

Sometimes people are careless and I get inside information but I'm smart enough to know that and not act on it.

What happens to passenger-driver confidentiality?

I drive for Lyft and Uber and no one has ever said a word about it. I think it's just understood.