If NPR was looking to ask the "average" business what it would take to fulfill a single order, they likely got a good answer. And the shipper may have been overestimating final shipping weight if done on the fly.
If NPR was looking to ask the "average" business what it would take to fulfill a single order, they likely got a good answer. And the shipper may have been overestimating final shipping weight if done on the fly.