The thing is - their software quality is very poor from what I've seen. 1000-line switch-statements with tons of DRY violations, that kind of thing.
But they are really good at testing. They will make darn sure their software works under their extremely narrow and fragile definition of a test platform.
If you deviate from their test platform at all, you can kiss support goodbye.
"Oh, you are using Linux 4.X to talk to our chip? Nope, no support, we specified Linux 3.19 in the test setup, you are on your own."
What sucks is that our platform involves a lot of different vendors - a Marvell SoC, a Qualcomm SoC, etc. All the other vendors will work with you.
But with Qualcomm it's their way or the highway. They know they can get away with that behavior.
Its still such a shame that a company as belligerent and unfriendly as Qualcomm bought out the best, most forthcomming and friendly WIFI vendor, Atheros.
Predictably, months after the acquisition, all atheros documentation initiatives were killed, and their new generation of chipset requires a gigantic closed source blob that barely functions, with an absolute minimum of functionality (you cant even change the MAC address!)
I meant the vendor is too dense to understand that it's a problem when it's working according to their shitty design.
Like ordering a parachute, and the vendor ships you a concrete contraption. And when you call in, they seem incapable of understanding how there could be a problem because it's within their specifications.
