I also live in Kitsap and I'm curious what privacy issues you ran into? I'd normally try to use John/Jane Doe info for this type of thing but it sounds like they were requiring ID. Were you able to find a workaround?
The privacy issue was that the 3rd party that provided the ferry reservation system (https://www.kitsaptransit.com/fast-ferry-reservations -- temporarily suspended) had a privacy policy allowing them to sell/share/give any information entered into the reservation system with any other 3rd party for any reason (marketing, advertising, analytics, whatever). I would link the privacy policy but their reservation system is no longer active due to COVID I guess?
I looked it up in my email and I also found that later on they switched to requiring a social media (facebook, google, something else?) account in order to reserve a spot on the taxpayer funded, government-run ferry. I actually quoted part of the privacy policy in my (unanswered) email to kitsap transit:
Sharing Information
We may disclose information collected from and about you as follows;
...
With our marketing partners, advertisers, or other third parties who may send you information about their own products and;
...
Contacting the company pretty much never works, but I've found contacting my representative to be quite effective. They have much more weight when they then contact the company.