It does seem unlikely that there are no customers on google workspace who have tried to use viva. I don't do payment processing, and my email is via zoho, so I've no idea how large either of those groups are.
I suspect that Google going out of their way to make this required had a very reasonable and thought-out process, while the sender's omission was on oversight, so I haven't contacted Google Workspace support.
What's truly iffy is that GMail doesn't have the same strict requirements, and there's no way (at least that I found) to turn it off for my Google Workspace domain.
> Their support team's response to my detailed bug report: "your account has a verified email, so there's no problem."
Sadly I doubt their system is xkcd806 compatible ether.
This isn't an engineering problem, it's an ITIL problem. To be fair 99% of these complaints will be dealt with by the flow chart. Sadly people on the front line are either not knowledgable enough or not empowered enough to bust out of that straightjacket.
I usually reply with snark dialed up about 50% asking if anyone had actually read the original message. And include detail about how it is not, in fact, "ok"
The other day, I literally had trouble signing into a website... then I tried filling the contact us form, about the bug... only to have that fail... call in, have the person on the other end schedule my appointment, then almost drop the call without actually logging my bug report/complaint about the whole issue that had me calling in the first place.
> Oil, water temperature and alternator warning lights would be replaced by a single 'general car default' warning light.
> Occasionally, for no reason, your car would lock you out and refuse to let you in until you simultaneously lifted the door handle, turned the key, and grabbed the radio antenna.
> Every time GM introduced a new model, car buyers would have to learn how to drive all over again because none of the controls would operate in the same manner as the old car.
> You would press the 'start' button to shut off the engine.
If you live long enough, satire eventually becomes reality.
At most I want the address box to do is look up a dns name. Which can still be a risk if I were to hit "enter" with sensitive information which could in some cases get pushed out to my DNS provider (which is me, but then it's possible the address would be pushed out to another resolver, and will also be logged in an unexpected place)
Originally spinners and weavers were quite happy. One spun, the other weaved, and the cloth was made.
Then along game the flying shuttle and the weavers were even happier - producing twice as much cloth and needing half as many spinners.
The the spinning jenny came along and spinners (typically the wife of the weaver) were basically unemployed, so much so that the workers took to breaking into the factories to destroy the jennys.
But the weavers were on the same track. They no longer owned their own equipment in their own home, they were centralised in factories using equipment owned by the industrialists.
Over the entire period first spinners, then weavers, lost their jobs, even with the massive explosion in output.
Meanwhile lower skilled jobs (typically with barely paid children) abounded (with no safety requirements)
Fortunately in the 1800s English industrialists had some amount of virtue, and the workers organised into unions, so economic damage wasn't as widespread as it could have been.
This power imbalance between the owners and workers was only really arrested after the world wars - first with ww1 where many owner's sent their children to battle and lost their heirs, then later with strong government reacting to the public post ww2.
There are many ways to do anonymous proof of age. E.g. go to a physical store and buy a proof of age token, the store will ID you as much as they would for buying alcohol or cigarettes.
But that doesn't meet the requirements which is proof of identity.
As a parent I pay for my child's phone and sim, and thus I have parental controls and I can limit access to discord, or youtube, or porn sites, both on the device level, on the sim card level, and on the home internet level.
I'm all for making parental controls easier to use, if you want to pass laws, enforce minimum standards on companies, encourage or mandate pan-company cooperation (why can't I control my child's microsoft account from my apple parental control page, or an EA account from a steam control page). I'd even be happy with sites being mandated to add say a DNS record saying "this is a site for over 18s only due to $reason", and then I, as the bill payer, can choose to allow that or not.
I wonder what google workspace support said.
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